Care Connection emphasizes in-home technology to keep seniors safe, at peace

Date: March 22, 2018 | Category: News

Care Connection for Aging Services is offering products and services designed to add comfort, security and peace of mind for older adults who live alone or away from family.

The agency, in partnership with the National Association of Area Agencies on Aging (n4a) and Critical Signal Technologies (CST-LTL), offers the carenect program to seniors in the 13-county West Central Missouri service area.

Care managers are able to install several types of units in seniors’ homes and show them how to use the system, which allows them to speak to a carenect care center representative at the push of a button. The various carenect units are designed to work with landline and cellular phone systems and provide two-way communication with carenect.

During an initial enrollment, Care Connection’s care managers will ask the participant a series of questions to determine which unit would be best for their particular needs. The care manager then provides the unit and makes sure the participant knows how to use it.

Once the unit is installed, a participating senior can call the carenect program any time, providing an added sense of comfort and security knowing help is only a push button away 24/7.

“The best thing is that it’s not just for emergencies,” said Marilyn Gunter, Director of Care Management for Care Connection. “If a user has any health-related questions or concerns –

or needs anything – they just push their button, and the carenect center representative will assist them.”

Gunter used as an example a senior who awakens with anxiety in the middle of the night. “He can talk the representative, who will ask questions to evaluate the situation,” Gunter said. “If warranted, the carenet representative could call 911 to summon a first responder or simply comfort the individual with the assurance that everything is OK.”

The carenect representative has immediate access to personalized client files with instructions for the family or caregiver contact and appropriate emergency response. Active seniors who live alone may want to consider a mobile unit that allows them to summon help if they fall off a ladder (indoors or out) or take a tumble during a jog or hike.

Care Connection’s carenet program provides plug-and-play medical alert and medication management system technology without long-term contracts or activation fees.  Personal Emergency Response Systems (PERS) include 2-Way Clear Voice technology for an instant conversation with the care center whenever needed. The PERS systems can be customized to meet seniors’ needs, and cellular upgrades are available.

Every care center representative is CST-LTL certified with extensive training in care service and emergency response. If the representative determines it’s needed, the customer will be connected to an carenect staff social worker.

Care Connection has systems in stock and can provide immediate assistance for the seniors in the area. The system costs start at $25 for installation and $30 for the service and vary depending on the unit installed. To get started, call Gunter at 1-800-748-7826.

Care Connection for Aging Services, a non-profit area agency on aging serving West Central Missouri, operates 23 locations in 13 counties — including Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair and Vernon. The agency’s  mission is to provide resources and services that empower people to create healthy aging experiences. For more information, call 1-800-748-7826 or email