Date: March 1, 2021 | Category: News

The Missouri SMP (Senior Medicare Patrol) wants to remind you to read the mail that you receive from Medicare. In doing so, you can help prevent Medicare fraud and abuse, which cost taxpayers an estimated $60 billion annually.

One of the best ways to detect potential abuse or fraud on your Medicare account is to read your Medicare Summary Notice, also known as a MSN.

The MSN is a notice that beneficiaries of original Medicare receive in the mail quarterly for the services they have received for Medicare Part A and Part B-covered services.

If you have a Medicare Advantage plan and/or Part D drug coverage, you will receive an Explanation of Benefits (EOB) with the same information.

These documents show the services and supplies that doctors and providers have billed to Medicare (or the Advantage Plan) over the past three months. They also show you what Medicare or the plan paid, and what you may owe the provider. If you don’t have services for the previous three months, you will not receive an MSN or EOB.

You may use these important documents to compare your bills, receipts, and other medical records with what Medicare has received and help you detect potential errors, abuse or fraud.

If Medicare or the Advantage Plan has been billed for a service that you do not believe you received, then question it. Call the provider first to see if perhaps you did receive the service but had forgotten or didn’t recognize it on the MSN. (One example would be that Medicare paid a radiologist for reading an X-ray. The name of the radiologist is not familiar to you, but you received the service.) Maybe the billing was an error.  If you are not satisfied, call the Missouri SMP at 1-888-515-6565 to report potential error, abuse, or fraud.

The Missouri SMP also can provide you with a personal health care journal that can be used to keep track of your appointments, tests and other medical services. This is a free service, and we can mail you one if you call 1-888-515-6565 and make the request.

This project was supported, in part by grant number 90MPPG0040, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

Date: February 25, 2021 | Category: News

Many of our classes are offered on the Zoom online platform now, and we have chosen this way because of its simplicity. If you are reluctant to sign up for a Zoom class because you don’t know the technology, take a look at these two quick guides that we have put together. Download them, look them over and then give us a call if you want to learn more. We are happy to help. 1-800-748-7826.

Getting Started With Zoom

Navigating Inside Zoom

Date: February 25, 2021 | Category: News

While COVID-19 has changed the way in which we do business, it has not kept us from serving the older adults who need us most. In FY 2020 (which ended June 30, 2020), we served more than 9,800 people in 13 counties. We served more than 480,000 meals and continued with many, many vital services. Take a look at our Annual Impact Report to learn more about what our non profit has achieved using your generous gifts plus federal, state and local resources that have been trusted to us. If you would like a paper copy of the report, please call us at 1-800-748-7826 or email

Date: February 24, 2021 | Category: News

Click here for the March offerings from the Caregiver Teleconnection, which offers free telephone sessions to caregivers. For March they are also offering a special Zoom series on Aging in America. To learn more, visit

Click here for information on getting started with Zoom

Date: February 23, 2021 | Category: News

Care Connection for Aging Services is offering a program focused on helping older adults take control of their lives –  making decisions that support positive aging experiences.

The Aging Mastery Program is a 10-week course that takes place on Mondays beginning March 22. Each session lasts about 90 minutes and includes discussion and interaction. A $30 fee covers materials.

Session topics include navigating longer lives, financial fitness, medication management, sleep, exercise, advanced planning for healthcare and end-of-life, falls prevention, and community engagement.

The course will feature experts to address each topic and lead discussions.

Aging Mastery, a program of the National Council on Aging, will be offered on the Zoom platform. If you need to learn Zoom, a Care Connection staffer can provide a written guidance and offer a practice session before the Aging Mastery course begins.

To receive materials and register, call 1-800-748-7826 or email Register online at

Care Connection for Aging Services is an area agency on aging serving in 22 West Central Missouri locations in 13 counties include Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair, and Vernon. The mission is to provide opportunities for positive aging experiences. For more information, visit or call 1-800-748-7826.

Date: February 22, 2021 | Category: News

Care Connection for Aging Services will help people of all ages enroll in the Health Insurance Marketplace through a special open enrollment period, which ends May 15.

The COVID-19 Pandemic prompted an extended 2021 enrollment period.

The agency has several licensed “navigators” who can provide one-on-one assistance to people who need help to register on the online Marketplace; compare health plans that are available in Missouri; price coverage; determine whether they would qualify for income tax credits based upon their incomes; and understand benefits.

Care Connection provides impartial information and services without charge to consumers. The agency does not endorse or sell any particular policies or companies.

The service will be provided by telephone appointment in all 13 West Central Missouri counties where Care Connection serves in 23 locations. Care Connection is a non-profit area agency on aging that services Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Pettis, Saline, St. Clair, and Vernon counties.  Call 1-800-748-7826 to make an appointment for Marketplace enrollment.

Date: February 22, 2021 | Category: News

In this week’s edition of Cabin Fever Cures we have a heart-felt matching game, a tasty sandwich recipe, and a lot of great information! Click here to download the PDF.

Date: February 18, 2021 | Category: News

Care Connection for Aging Services can help older adults find a clinic to receive the COVID-19 vaccination.
Care Connection is partnering with the state Department of Health and Senior Services (DHSS) to help seniors register online for vaccinations and to coordinate transportation to and from their vaccination appointments. The agency also will conduct reminder calls for seniors’ second doses.
People 60 and older and their caregivers who need vaccine registration assistance may call Care Connection at 1-800-748-7826 or email to give us your phone number.
“We are happy to partner with the state to help connect older adults to COVID-19 vaccination clinics,” said Diana Hoemann, Executive Director of Care Connection. “As an area agency on aging, we are a trusted resource for people 60 and older in 13 counties in West Central Missouri. We are dedicated to providing the information and guidance that seniors need to receive COVID-19 vaccinations.”
All 10 state area agencies on aging are teaming up with the state to assist because many older adults lack the Internet access to register for the vaccinations.
All Missourians age 65 and older are now eligible for vaccination. Additionally, those with certain high-risk health factors are also eligible now. More information is available at

Date: February 16, 2021 | Category: News

A program designed to assist older Missourians with accessing COVID-19 vaccine launched today. In partnership with the Department of Health and Senior Services (DHSS), Missouri’s Area Agencies on Aging (AAAs) will assist seniors with online vaccination registration, coordinate round trip transportation to and from their vaccination appointments, and conduct reminder calls for seniors’ second doses.
“Navigating the web and registering online can be a challenge for seniors, so we’re working closely with the AAAs to provide hands-on assistance with the process and make sure that folks have safe transportation to their appointments, “ said Jessica Bax, Director of the Division of Senior and Disability Services. “This partnership with the AAAs will ensure all Missouri seniors are able to access their vaccine.”
Seniors age 60 and older can seek assistance with the vaccination registration process by calling their local AAAs toll-free hotline.
“AAAs are a trusted resource, rooted in every community across the State of Missouri,” said Ann McGruder, Executive Director of the Missouri Association of Area Agencies on Aging. “They are dedicated to serving seniors and meeting all their needs, especially during the COVID-19 pandemic. AAAs will play a vital role as DHSS works to ensure that every older Missourian has access to a COVID-19 vaccine.”
All Missourians age 65 and older are currently eligible for vaccination. Additionally, those with certain high-risk health factors are also eligible now. More information is available at

AAA Seniors Vaccine Press Release

Date: February 15, 2021 | Category: News

In this week’s edition of Cabin Fever Cures we feature a fun puzzle and tasty, heart-healthy recipe.

Click here to access the PDF.